FAQ

WHAT MATERIAL IS YOUR SHIRTS MADE OF?

All of our shirts (currently) are made of fabric laundered, 100% ringspun cotton. They weigh roughly 4.3 oz and are ultra soft. We only use plastisol based inks that meet United States regulations and standards.

WILL MY SHIRT SHRINK?

The shirts that we use are already preshrunk to minimize shrinking in the washing process. Please make sure to wash all our products (inside out) in cold water and tumble dry low to ensure its longevity.

I DON’T SEE MEN OR WOMEN SIZES.

All of our shirts are unisex with a corresponding sizing chart (click here to see sizing chart). Please make sure to refer to that chart in order to find the best size for you!

WHEN WILL MY ORDER BE SHIPPED?

After receiving payment, your order is usually shipped within 1-2 days. To help expedite and streamline your order’s processing time, it’s ideal have your order shipped to the same address as the billing address of the card used for the purchase.

HOW DO I TRACK MY ORDER?

You will receive an email with your tracking number once your order has been shipped.

I NEED TO CANCEL OR MODIFY MY ORDER.

If you need to make any urgent adjustments to your order, please submit a request to CUSTOMERSERVICE@kinfold.com. Make sure to include your last name and order confirmation number on the subject header and let us know how can we help you. We’re usually good at responding to emails and will typically get back to you as soon as possible.

WHAT IF MY ORDER IS WRONG OR DAMAGED?

Contact us asap and let us make sure we get that corrected! Shoot us an email at CUSTOMERSERVICE@kinfold.com and we’ll do what we can to get that fixed immediately.

DO YOU SHIP TO HAWAII, ALASKA, PO BOXES, APO/FPO ADDRESSES OR OTHER U.S. TERRITORIES, SUCH AS PUERTO RICO OR GUAM?

Yes, we do ship to all of those locations. All orders are shipped via The United States Postal Service.